As from Jan 1st 2023, the core collection process is ensured by Valeo Service. Due to the transfer from FTE to Valeo Service, the first returns will be ensured from 1st February 2023 onwards.
Please get in touch with your Valeo Service customer service department for more details.
Via the links provided here, you can directly commission a forwarding company - Schäflein AG - for the core return.
By using the links, you will leave the area of FTE automotive GmbH. The responsible party for data processing there is Schäflein AG.
If redirection works but the log in on the Avis page fails, contact firstname.lastname@example.org